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Charged me extra

Ercan
Level 1: Joiner
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O2 charged me for my normal uk call as I have unlimited call tarif.
I called to sort out , she said we give you credit next bill but they didnt .
Why charge me extra ? On my April bill....
Message 1 of 6
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MI5
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@Ercan 

We wouldn't know here, sorry.

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Message 2 of 6
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LukasB
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Hey @Ercan checking on you. Did you find out why you were charged?

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Message 3 of 6
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Ercan
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No
Message 4 of 6
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Ercan
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02 charged me for uk call as I have unlimited call tariff.
I called them and she said " we will give you £5 credit " last month but still they didn't.!!
I think I have my right now leave o2 and get all my money back!!
Message 5 of 6
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Ercan
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And then I call them again after 1 month (because I was waiting for my bills if they did ) she said same thing still they offer me £5 credit..!( charged me £3.24 for uk call must be free)
I have been with o2 16 years with 3 numbers but o2 makes me on trouble always..!!
Message 6 of 6
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