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Charged for insurance without me agreeing

Moejabah
Level 1: Joiner
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on ‎28-03-2020 17:27

on ‎28-03-2020 17:27

I have just realised I have been paying for insurance even though I have insurance with my bank. I have about 4 o2 contracts and never noticed this before as they take around 5 different payments monthly. I want a refund for the time I have been paying for insurance as I definitely didn’t opt in for it. Would this be possible?
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MI5
Level 94: Supreme
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on ‎28-03-2020 17:29

on ‎28-03-2020 17:29

@Moejabah 

You'd have to ask O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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