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Level 1: Joiner
Posts: 1
Registered: ‎27-11-2017
Accepted Solution

Charged £4.50 pw from Technifun

I’ve been charged £4.50 pw by a company called Technifun which I never signed up to. In total I’ve been charged over £40! I was provided a number by your customer service and the number doesn’t even ring I’ve text STOP as advised and haven’t received a text back to stay they’ll stop charging what can be done about this? This is illegal and I want a refund
Posts: 114,376
Topics: 569
Solutions: 15,444
Registered: ‎04-04-2012

Re: Charged £4.50 pw from Technifun

See community help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 97,219
Topics: 758
Registered: ‎14-01-2013

Re: Charged £4.50 pw from Technifun

@Technifun

Contact details for Technifun are here. They have a poor reputation with other networks as well

https://www.technifun.com/tf.php

Contact them, ask to be unsubscribed and a refund of money taken from your account.

You can also get in touch with O2 customer services https://www.o2.co.uk/contactus  and ask for the following 2 bars to be applied to your account. It will stop this sort of thing happening again.

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc.)

*The Game Is On*

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Level 69: Guiding Light
Posts: 16,563
Registered: ‎31-03-2010

Re: Charged £4.50 pw from Technifun

@Technifun This site may also be of some help: https://payforitsucks.co.uk/

I DO NOT WORK FOR O2



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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Charged £4.50 pw from Technifun

Hi @Technifun, there's some really useful advice above slight smile Please take a look when you get a chance and let us know if you have any other questions!

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