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Charged £4.50 pw from Technifun

Technifun
Level 1: Joiner
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I’ve been charged £4.50 pw by a company called Technifun which I never signed up to. In total I’ve been charged over £40! I was provided a number by your customer service and the number doesn’t even ring I’ve text STOP as advised and haven’t received a text back to stay they’ll stop charging what can be done about this? This is illegal and I want a refund
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Cleoriff
Level 94: Supreme
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@Technifun

Contact details for Technifun are here. They have a poor reputation with other networks as well

https://www.technifun.com/tf.php

Contact them, ask to be unsubscribed and a refund of money taken from your account.

You can also get in touch with O2 customer services https://www.o2.co.uk/contactus  and ask for the following 2 bars to be applied to your account. It will stop this sort of thing happening again.

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc.)

Veritas Numquam Perit

Girl in a jacket

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MI5
Level 94: Supreme
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See community help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
  • 122821 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@Technifun

Contact details for Technifun are here. They have a poor reputation with other networks as well

https://www.technifun.com/tf.php

Contact them, ask to be unsubscribed and a refund of money taken from your account.

You can also get in touch with O2 customer services https://www.o2.co.uk/contactus  and ask for the following 2 bars to be applied to your account. It will stop this sort of thing happening again.

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc.)

Veritas Numquam Perit

Girl in a jacket
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Bambino
Level 84: Resplendent
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@Technifun This site may also be of some help: https://payforitsucks.co.uk/

I DO NOT WORK FOR O2



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EmilieT
Former Staff
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Hi @Technifun, there's some really useful advice above slight_smile Please take a look when you get a chance and let us know if you have any other questions!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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