Charged 13 times for 1 MMS

[gilljimharding]

I sent a text with a single photo attached. My bill shows 13 charges of 65p. Why not just 1 charge?

[gmarkj · Accepted solution]

Are they all listed with the same date/time @gilljimharding ?
The number is 202 or 0344 809 0202 or use 0800 032 1402 if you have no other line, and you can use Skype for free - Guide: A Guide to Skype ).

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[gilljimharding]

No, 13 different times from 18:40:31 to 22:05:49 on Saturday 8th July.

[gmarkj]

Very odd then @gilljimharding 

Where you abroad at the time?

Best to give customer services a call (or message on social media) to find out what's going on.

The only thing I can think is that it has charged you for each attempt at sending, but they would know for sure.