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Level 1: Joiner
Posts: 1
Registered: ‎12-09-2019
Accepted Solution

Charge to mobile

It won’t let me use charge to mobile anymore
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Posts: 79,799
Topics: 570
Solutions: 3,796
Registered: ‎04-01-2009

Re: Charge to mobile

You need to contact customer service as we have no access to your account here on the community.

As them if there is a block on your charge to mobile. It could even be that you have reached your spend limit this month.

Give them a call in the morning, around 8.30 is the best time.

Guide: How to find help & contact O2 

 

From the FAQs

 

Is there a limit to how much I can spend on Charge to Mobile?

You should only buy what you can afford to pay for.

If you're on Pay As You Go, you can spend up to the limit of your credit. If you're on Pay Monthly, anything you buy will be added to your monthly bill. The amount you can spend depends on how long you've been a customer, how much you normally spend and if you pay your bill on time.

Some sellers set their own spending limits too.

 

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Level 29: Intuitive
Posts: 4,606
Registered: ‎03-08-2018

Re: Charge to mobile


@Lucaowens wrote:
It won’t let me use charge to mobile anymore

and ~ just a little word of warning,

be cautious you don't get caught

by scammers on these "charge to mobile"

bills.

Good luck and take care.



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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Charge to mobile

Good morning @Lucaowens, and welcome to the forum Wave

 

I hope the info above will help you get everything in order, but if you need anything else please do let us know!

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