Charge on my bill

[Lealea95]

I’ve got a £90.50 extra charge on my bill from some gaming site that That wasn’t me I don’t go on gaming site never have how do I sort this

[Bambino · Accepted solution]

@Lealea95 See this: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And this: https://payforitsucks.co.uk/
You also need to contact O2 and ask them to place the following bars on your account
Bar all Direct to bill debits
Bar Premium rate numbers
You should also ask for a "charge to mobile" bar

[MI5]

@O2Kyle may be able to help in the morning if you have no luck getting through to customer service.

[O2Kyle]

This doesn't sound great. @Lealea95 i've sent you a private message so i can take a look into this for you.

@MI5 Thankyou for the tag!