cancel
Showing results for 
Search instead for 
Did you mean: 

Charge on account

Keith-
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’ve been charged £4.50 on my account. I was on Facebook and while scrolling , suddenly a text came thru saying thanks for subscribing!!! I instantly replied “Stop” but was still charged. I didn’t agree to anything
Message 1 of 9
1,276 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

See help here @Keith-

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 9
1,271 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

See help here @Keith-

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
1,272 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

You would get charged immediately. These companies don't normally have the courtesy to tell you that you have subscribed and just bill you. Thankfully you were able to spot and stop.

Message 3 of 9
1,177 Views

Keith-
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Flipping cheek though. Anyone in any other trade tried that and they’d be on watchdog
Getting grilled. 😡😡
Message 4 of 9
1,073 Views

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Cheek, or a highly illegal way to scam (steal) from people ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 9
1,069 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

I'm not sure it's illegal or these companies would be prosecuted instead of being allowed to get away with it by a toothless regulating body. It's definitely  highly immoral though

Message 6 of 9
1,068 Views

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Many do get prosecuted but it relies on enough people making complaints and yes, the regulator is next to useless and makes it too easy for them to get away with it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 9
1,066 Views

Cleoriff
Level 94: Supreme
  • 122915 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

Not forgetting Faceache, which allows you to subscribe to these scammers by inadvertently clicking on a link.

FB needs regulating more than anyone I think....frowning2

Veritas Numquam Perit

Girl in a jacket
Message 8 of 9
1,064 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

@Cleoriffwrote:

Not forgetting Faceache, which allows you to subscribe to these scammers by inadvertently clicking on a link.

FB needs regulating more than anyone I think....frowning2


I certainly can't argue with that.

Message 9 of 9
1,059 Views