Solved: Changing your tariff

Anonymous · ‎17-10-2017

Hi there!

Quick question! I wanted to change my tariff from 2GB to 6GB. If I change it now will I get the extra 4GB now or when my next bill comes through?

Thanks!

jonsie · ‎17-10-2017

On your next billing date unfortunately.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎17-10-2017

On your next billing date unfortunately.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-10-2017

It will change at your next billing date.
But if you call customer service they may be able to start it immediately for you by changing your billing date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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