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Changing to a SIM card only contract

jacqueline148
Level 1: Joiner
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Registered:

I have purchased a SIM card only contract and have had the new SIM card and activated it. O2 said that I did not have to change the SIM card for the new one. I now have my original contract still active with my original mobile number and also have the SIM card only contract with a new mobile number. I want to cancel the original contract and keep my original mobile number for the new SIM card only contract. O2 are a total waste of time. Any suggestions please

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jonsie
Level 94: Supreme
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Registered:

You need to ask customer service to migrate your number to the new contract

That would automatically end the first contract

numbers here

Guide: Coronavirus Community Help and Support 

Guide: Migration & porting into O2  

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jonsie
Level 94: Supreme
  • 86488 Posts
  • 594 Topics
  • 4956 Solutions
Registered:

You need to ask customer service to migrate your number to the new contract

That would automatically end the first contract

numbers here

Guide: Coronavirus Community Help and Support 

Guide: Migration & porting into O2  

View solution in original post

Message 2 of 2
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