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Changing to PAYG when contract ends

Anonymous
Not applicable

How do I change my SIM to pay as you go when my contract ends? 

 

The people in the O2 shop told me to call up O2 but then the person on the phone told me I could just do it online. However, the only options online are for just changing the contract tariff.

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adamtemp64
Level 66: Unequalled
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I believe you can only do to via 202 and not online

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Message 2 of 4
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

I believe you can only do to via 202 and not online

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
Level 94: Supreme
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Yes on 202 only. Just call them when you are ready and they will finalise your account and send you a P&G sim.

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Anonymous
Not applicable

Take into account when you do this it can take from an hour to twenty four to fully re activate your Network Services.

 

One tip is to arrange for your phone to be unlocked to all networks while on contract as this is free.

 

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

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