Changing the date of my direct debit

[NicoleH]

I'm just wondering if anyone knows how I go about changing the date of my direct debit? I prefer for all my bills to go out on the same date and my direct debit date is for about a week and a half after then. I cant seem to get through on the phone as they're only accepting certain calls and cant seem to find an email address to even ask them for help there.

[TallTrees]

Hello @NicoleH 

No email address for Customer Services, Sorry.

During these very difficult times there are staff shortages etc.

Customers service linkhttps://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

CALL EARLY AND KEEP TRYING 

early is 08.00am!

Best of luck

[O2Lorna]

You will need to speak to customer services

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094

[Bambino]

@NicoleH There is no email address. Your only choice is to call customer service. As this will not be considered a priority you will have difficulty getting through at this time.

Please see these links: https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Guide: Coronavirus Community Help and Support