Changing the DD date??

[Anonymous]

There is a problem with the new contract that I have signed, in so much as that when O2 tries to take the money via DD from the bank, it takes 'two' DD's, one for the Handset, and the other for the Airtime.

This results in two failed direct debits, in my case, and puts £20 in the banks profit pocket, how can I change the DD date?

Failing which I will simply cancel the DD and set up a S?O at my end, so I control the payments and don't suffer the unlawful bank charges.

[Anonymous]

If they are mentioned yes

[Anonymous]

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@davethorp wrote:

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@Anonymous wrote:

Some can get so caught up in the excitement of getting a nice new shiny phone things like dates can be lost in the amount of info being thrown at the customer imo.

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Such as information about compulsory RPI increases 

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We'll get those posts when some who haven't listened see their bill cost rise.

[jonsie]

That'll be April then

[MI5]

Again...........................

[davethorp]

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@Anonymous wrote:
If they are mentioned yes

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Not mentioning RPI increases at point of sale. That would NEVER happen

[jonsie]

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@davethorp wrote:

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@Anonymous wrote:
If they are mentioned yes

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Not mentioning RPI increases at point of sale. That would NEVER happen

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Course not....