
on 22-08-2014 14:43
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on 22-08-2014 14:43
There is a problem with the new contract that I have signed, in so much as that when O2 tries to take the money via DD from the bank, it takes 'two' DD's, one for the Handset, and the other for the Airtime.
This results in two failed direct debits, in my case, and puts £20 in the banks profit pocket, how can I change the DD date?
Failing which I will simply cancel the DD and set up a S?O at my end, so I control the payments and don't suffer the unlawful bank charges.
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on 22-08-2014 14:47
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on 22-08-2014 14:47

on 22-08-2014 14:47
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on 22-08-2014 14:47
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on 22-08-2014 14:49
Brilliant Thank you!

on 22-08-2014 14:50
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on 22-08-2014 14:50

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on 22-08-2014 15:00
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on 22-08-2014 15:22
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on 22-08-2014 15:22
I ask as they usually ask you what date is suitable then....?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-08-2014 18:25
I have no idea? may well have done but can't be sure...
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on 22-08-2014 18:28
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on 22-08-2014 18:28
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-08-2014 18:32
Some can get so caught up in the excitement of getting a nice new shiny phone things like dates can be lost in the amount of info being thrown at the customer imo.
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on 22-08-2014 21:16
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on 22-08-2014 21:16
@Anonymous wrote:Some can get so caught up in the excitement of getting a nice new shiny phone things like dates can be lost in the amount of info being thrown at the customer imo.
Such as information about compulsory RPI increases

