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Changing tarriff

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AuntieBertie
Level 1: Joiner
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on ‎10-01-2022 11:26

on ‎10-01-2022 11:26

I have changed tariff to a much more expensive one which will include more data for when I am abroad. The lady in the O2 shop told me that it would be effective the next day but nothing has happened yet - 2 days later. I am concerned that the data allowance will not change until after my next billing date which will be after I need the data abroad.  

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MI5
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on ‎10-01-2022 19:07

on ‎10-01-2022 19:07

@AuntieBertie wrote:

OMG they picked up within 3 minutes!  All sorted.

Thanks so much for your help.

Stay safe

AB.

You're welcome @AuntieBertie 

Glad you got it fixed before your trip slight_smile 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎10-01-2022 19:21

on ‎10-01-2022 19:21

😂🙄

Veritas Numquam Perit

Girl in a jacket
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