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Changing tarriff

Anonymous
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if I want to change from pay and go to pay monthly what happens to any existing credit

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MI5
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Up to £350 credit can be transferred to your contract account as long as you transfer your number too.

You can use this form to keep your number and your credit will transfer too https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=port_migrate&case=Port/Migrate%20In%20Form

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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Hi @Anonymous You just ask customer services to transfer it to your new account. I did this when I moved from PAYG to contract...http://www.o2.co.uk/contactus

Veritas Numquam Perit

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MI5
Level 94: Supreme
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Up to £350 credit can be transferred to your contract account as long as you transfer your number too.

You can use this form to keep your number and your credit will transfer too https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=port_migrate&case=Port/Migrate%20In%20Form

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
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MI5
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http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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It's all done automatically,  credit will appear as a minus on your first bill.

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Anonymous
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Hi @Anonymous welcome to the community! As you can see you can find the answer to your questions, so if you have any other you now know where to go wink See you around!
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