Solved: Changing tariff

Adam8909 · ‎29-09-2020

If I change from a 30GB a month plan to the 60GB plan, will I get the extra data immediately?

MI5 · ‎29-09-2020

If you change tariff it will change at your next billing cycle but if you upgrade, it will change within 24 hours.

Depends which option you chose?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎29-09-2020

@Adam8909

If you are upgrading on a sim only tariff, the change is immediate.

Veritas Numquam Perit

Adam8909 · ‎29-09-2020

Says it won’t start till the next bill date. I’m reading contradicting things about when the new plan activates. The bolt on data is a rip off.

MI5 · ‎29-09-2020

@Adam8909

If you change tariff it will change at your next billing cycle but if you upgrade, it will change within 24 hours.

Depends which option you chose?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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