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Changing tariff

BenBartlett
Level 1: Joiner
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Registered:

My current tariff ends next month - it is a pay monthly 24 month contract which included an iphone.  I want to switch it at the end of the current contract to a SIM only monthly tariff but there doesn't seem to be any way of doing this online.  Any ideas? TIA

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MI5
Level 94: Supreme
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Registered:
Call customer services on 202 and they will sort it quickly..
If you prefer to do it online you need to choose upgrade in your myo2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143430 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Call customer services on 202 and they will sort it quickly..
If you prefer to do it online you need to choose upgrade in your myo2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Registered:

Hi @BenBartlett, did you get a chance to check your My O2, or to reach out to Customer Service?

 

Please let us know how you get on with this change, and Welcome to the forum!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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