Changing providers and keeping number

[WaterPillar]

I have changed from 3 to 02 and I was wondering how I keep my old phone number ? I provided my pac when getting my 02 sim if this helps

[jonsie · Accepted solution]

Help guide here

Guide: Migration & porting into O2  

Fill the form in again and you should get a text notification

If you don't

you need to contact O2 then all numberss are in this guide

Guide: Coronavirus Community Help and Support 
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call