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Changing providers and keeping number

WaterPillar
Level 1: Joiner
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Registered:
I have changed from 3 to 02 and I was wondering how I keep my old phone number ? I provided my pac when getting my 02 sim if this helps
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jonsie
Level 94: Supreme
  • 94099 Posts
  • 610 Topics
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Registered:

Help guide here

Guide: Migration & porting into O2  

Fill the form in again and you should get a text notification

If you don't

you need to contact O2 then all numberss are in this guide

Guide: Coronavirus Community Help and Support 
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call

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Message 2 of 2
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jonsie
Level 94: Supreme
  • 94099 Posts
  • 610 Topics
  • 7019 Solutions
Registered:

Help guide here

Guide: Migration & porting into O2  

Fill the form in again and you should get a text notification

If you don't

you need to contact O2 then all numberss are in this guide

Guide: Coronavirus Community Help and Support 
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call

Message 2 of 2
396 Views