04-12-2020 18:17 - edited 04-12-2020 18:24
04-12-2020 18:17 - edited 04-12-2020 18:24
Hi,
Is it possible to get my phone number changed. Unfortunately I've handed this number to a lot of companies over a long time and I'm getting tonnes of spam phone calls.
any advice would be appreciated.
Thank you
Ellie
Solved! Go to Solution.
on 04-12-2020 18:20
You can get a free number change.
Guide: How to change your mobile number
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
on 04-12-2020 18:20
You can get a free number change.
Guide: How to change your mobile number
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.