I've been on a PAYM deal for 8GB usage and a handset which expired this month.
With the call centre waiting times I'm looking online at how to change but would appreciate someone putting my mind at rest before I go ahead.
If I choose to 'upgrade' to a new SIMO deal, given my handset is now paid off, can I just order this and will the new upgraded data allowance automatically apply to my existing SIM, or will I need to be sent a new SIM and use that instead?
If it is the latter, I'd want to keep my number and if anyone could point me to a help URL or offer some simple instruction to the process that would be great.
Many thanks!
