Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

Changing my phone not my contract

I would like a new phone but keep my SIMM card I have another 18 months with this contract will I get a deal from O2 thanks 

 

Highlighted
Anonymous
Posts: 0

Re: Changing my phone not my contract

No you won't, best way is to sell the phone & use the money to buy the phone you want then slip your existing sim into it

Highlighted
Anonymous
Posts: 0

Re: Changing my phone not my contract

Hi  all.similar question. Gone onto contract and asked to to keep my old number. Got a new fone and how do i know when my new contract starts. silly question, but the salesman just reeled it off. i have credit on my fone ,and notr a prob if i lose it. Do i put my sim in new fone and will it activate automatically

Highlighted
Posts: 73,018
Topics: 557
Solutions: 3,457
Registered: ‎04-01-2009

Re: Changing my phone not my contract

Your old simcard should lose network coverage when it is disconnected. When that happens you need to put your new simcard in the new phone and keep switching it off and on at regular intervals until it connects to the network.

 

The whole process can take up to 24 hours and any credit left on your old simcard should appear as a credit on your first bill.

Highlighted
Anonymous
Posts: 0

Re: Changing my phone not my contract

Hi.

02 are not bothered what you do with the phone after you've signed up as long as you continue to pay your monthly bill as they re coup some subsidy levied against it.

That's why lots of people upgrade and sell the upgrade phone on. It's an easy cash cow !
Highlighted
Anonymous
Posts: 0

Re: Changing my phone not my contract

Once you have got the phone, it's yours to do as you wish