cancel
Showing results for 
Search instead for 
Did you mean: 

Changing my order

KitaSmith
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Have just ordered a new iPhone but done it in the wrong colour, it's due to be delivered tomorrow and wondered if there was anyway I can change it. Gutted really 😭
Message 1 of 2
462 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 125977 Posts
  • 831 Topics
  • 7551 Solutions
Registered:

@KitaSmith 

Probably not at this late stage. If it is delivered tomorrow you will need to send it back under the change of mind policy.

https://www.o2.co.uk/help/device-and-sim-support/our-change-of-mind-policy 

If it doesn't arrive as expected then you can try calling O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
458 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 125977 Posts
  • 831 Topics
  • 7551 Solutions
Registered:

@KitaSmith 

Probably not at this late stage. If it is delivered tomorrow you will need to send it back under the change of mind policy.

https://www.o2.co.uk/help/device-and-sim-support/our-change-of-mind-policy 

If it doesn't arrive as expected then you can try calling O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
459 Views