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Changing my number

Patty1
Level 1: Joiner
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I’m being harressed by someone and blocking them from my number oils not working. How can I get a new mobile number?
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Bambino
Level 86: Prestigious
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@Patty1 O2 allows you one free number change. Customer service numbers are here: Guide: Coronavirus Community Help and Support 

Also below is alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

You may need to use the Upgrade, Lost/Stolen, or Fraud option to get through so you won't be disconnected.

Please also take a look here: Nuisance calls and texts | Help & Support | O2

 

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
  • 24350 Posts
  • 1058 Topics
  • 3816 Solutions
Registered:

@Patty1 O2 allows you one free number change. Customer service numbers are here: Guide: Coronavirus Community Help and Support 

Also below is alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

You may need to use the Upgrade, Lost/Stolen, or Fraud option to get through so you won't be disconnected.

Please also take a look here: Nuisance calls and texts | Help & Support | O2

 

I DO NOT WORK FOR O2



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