@AmandaP
If you've chosen it but not redeemed it, you can just choose a different one.
If already redeemed, you'll have to call customer service to check for you.
Numbers here Guide: Coronavirus Community Help and Support
Guide: How to find help & contact O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
