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Changing my child from paygo to sim only contract

Anonymous
Not applicable
How do I change my daughter from o2 paygo to sim only pay monthly tariff? Whilst keeping the number she currently has on paygo
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Cleoriff
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Hi @Anonymous Welcome to the forum

Easiest way is to call customer services https://www.o2.co.uk/contactus  or pop into your local store.

Info here about changing https://www.o2.co.uk/upgrade/move-to-pay-monthly

How to keep your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 6
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Cleoriff
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Hi @Anonymous Welcome to the forum

Easiest way is to call customer services https://www.o2.co.uk/contactus  or pop into your local store.

Info here about changing https://www.o2.co.uk/upgrade/move-to-pay-monthly

How to keep your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
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MI5
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You can upgrade in your MyO2
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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chrisymon
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Really is straight forward fastest way go into o2 shop asked for a sim only deal and to transfer number over to your  sim only account, it is called a number migration, and even if you have credit left on the pay as you go the credit will be transfered over on your 2/3rd bill.

 

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge
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MI5
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Credit upto £350 can be transferred as a credit balance to the new contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Welcome to our forum @Anonymous! :grin: Lots of good information above from our helpful members (thanks everyone! :hugging:) ! Take a look and let us know if it helped you out or if you need any further advice? :slight_smile:

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