Changing my card details

[Anonymous]

Customer service don't know how to change card details. I have chatted with them online and by phone. Nobody at O2 has a clue about how to change card details. It seems to be something O2 has not considered. I will just have to change provider when my balance reaches zero.

[pgn]

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@MercedesS wrote:

Done! The second one sent! Hope he can get this one 

@Anonymous, maybe the picture helps! 

The mobile view of MyO2, with the little pegman thing, never seems to work for me as I expect - I always end up going to "Request Desktop site" on my phone (Chrome on Android Nougat) - fiddly, but at least everything works as it should, and it looks like the lower pic above.

Just thought I'd mention that, as it takes this off-topic 

[jonsie]

You just need to click on Full view at the bottom of the mobile view. 

[pgn]

That works as well as this:

[jonsie]

Yes but it makes everything smaller....can't be doing with that with my eyesight problems 😯

[pgn]

Pinch and squeeze, or the opposite.  Will try your suggestion. 

[pgn]

Your way is easier on the old peepers, you are right - handy tip, thanks for that.

[jonsie]

Use the full link and everything is normal size and you also see the unread posts link so that's why I never use mobile view after I've read the first post. You need to open a post to actually see the full view link.

[Cleoriff]

On my Note 4 I request Full View at bottom of page.....But so much better on PC....:smileytongue:

[jonsie]

I agree but t'hospital won't let me use theirs......😕

[pgn]

Thank you, that is a happy, and legible, medium @jonsie @Cleoriff