Solved: Changing my card details

Anonymous · ‎31-12-2016

I would like to change my card details online and I'm unable to see the option of 'My Details' on My O2 to be able to do this, can anyone advise, thanks.

jonsie · ‎31-12-2016

You can change payment details in My O2 for pay monthly

Only customer service can change a registered card for you.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎31-12-2016

You can change payment details in My O2 for pay monthly

Only customer service can change a registered card for you.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎31-12-2016

@jonsie wrote:
You can change payment details in My O2 for pay monthly

Only customer service can change a registered card for you.

Always good to show pictures @jonsie. Navigating around the bill section is a nightmare even with a lot of experience...:smileywink:

Veritas Numquam Perit

Marjo · ‎09-01-2017

Did you manage to find this as per the help above, @Anonymous?

O2

Changing my card details

Uber & texts from them in the USA

Tariff change

DPD - Return to sender? What happens now

Not receiving incoming texts and calls

O2 travel