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Changing my SIM

George11
Level 1: Joiner
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I currently have a Samsung Mini 3  phone but wish to change my sim to fit a I phone I believe i need a Nano sim card is this correct andhow do i go about recieving one?

 

Thanks

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gmarkj
Level 67: Unsung hero
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If you call o2 customer services they can send a replacement sim out.
Numbers in the link below:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 67: Unsung hero
  • 12941 Posts
  • 95 Topics
  • 1174 Solutions
Registered:
If you call o2 customer services they can send a replacement sim out.
Numbers in the link below:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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@George11 

Check and see if your sim pushes out like this

sim card.jpg

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
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George11
Level 1: Joiner
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Thank you for your help G mark I will contact Customer Services tomorrow slight_smile

 

George

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