Changing from pay as you go to pay monthly

[R_Woodriff]

I am currently on the £10 data Big Bundle Tariff but I would like to change to the £6 5gb 12 month contract. Every time I have tried to do this online and on the my o2 app I have gotten an error.

[madasaf1sh · Accepted solution]

@R_Woodriff 

You would be best either signing up for a new contract without trying to migrate your number and then migrate once you have the sim only deal.. 

Or speak to the sales team 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[R_Woodriff]

I have no way of signing up without my current number as I need to add it to verify that I am on sim only before I complete check out

[madasaf1sh]

@R_Woodriff 

In that case call the Sales Team...