on 21-06-2013 12:08
on 21-06-2013 12:08
Hi
I still have 8 months left on my contract with my blackberry. I would like an iphone 4 but do not want to buy out the remaining months of my contract. My friend is going to give me her old iphone 4. Will I be able to use it? I know I need to ask o2 for a micro sim and change the data but I was speaking to an o2 advisor on the phone and they said my only option was to buy out my remaining contract with the blackberry and then open a new one with an iphone.
Any thoughts?
Thanks
Solved! Go to Solution.
on 24-06-2013 16:35
Hi Ivanped,
You should contact O2 Customer Services. You should also really start your own discussion on these forums rather than ask a question in someone else's discussion.
on 21-06-2013 12:13
@Anonymous wrote:Hi
I still have 8 months left on my contract with my blackberry. I would like an iphone 4 but do not want to buy out the remaining months of my contract. My friend is going to give me her old iphone 4. Will I be able to use it? I know I need to ask o2 for a micro sim and change the data but I was speaking to an o2 advisor on the phone and they said my only option was to buy out my remaining contract with the blackberry and then open a new one with an iphone.
Any thoughts?
Thanks
The advisor is wrong, there is nothing stopping you from using a different handset. You may need a new sim and your data bolton changed but your contract will work fine in another handset.
on 21-06-2013 12:18
@Rycal wrote:The advisor is wrong, there is nothing stopping you from using a different handset. You may need a new sim and your data bolton changed but your contract will work fine in another handset.
This ^^^^^^^
I can only assume the advisor, for some reason, assumed you were talking about getting a new iPhone4 in which case you would need to buy out the remainder of yoru contract
21-06-2013 12:28 - edited 21-06-2013 12:28
21-06-2013 12:28 - edited 21-06-2013 12:28
@Anonymous wrote:
@Rycal wrote:The advisor is wrong, there is nothing stopping you from using a different handset. You may need a new sim and your data bolton changed but your contract will work fine in another handset.This ^^^^^^^
I can only assume the advisor, for some reason, assumed you were talking about getting a new iPhone4 in which case you would need to buy out the remainder of yoru contract
Or they were on commission.
on 23-06-2013 21:30
on 23-06-2013 21:30
I am an old established mobile phone customer of O2 who ordered an iPhone 4 upgrade online 5 days ago. The upgrade order went through all right but I still have not been told that the phone is on its way to me. Who should I contact to find out when I should expect it?
on 24-06-2013 16:35
Hi Ivanped,
You should contact O2 Customer Services. You should also really start your own discussion on these forums rather than ask a question in someone else's discussion.
on 24-06-2013 21:16
on 25-06-2013 00:50
Thank you very much for all your help everyone Just wondering, do I need to go in the store to change my data/tarrif to an iphone one instead of blackberry or can I do it online or on the phone?
Thanks again
on 28-06-2013 16:17
Sorry JenL, I've only just noticed your reply!
You should be able to call Customer Services and they can change your tarrif to an iPhone one. I wouldnt rely on the Online Chat option to do it correctly, if at all!