Solved: Changing from LG Phone to IPhone - Sim card help

Anonymous · ‎12-06-2013

Hello,

I have an LG phone which was on a pay 30 day contract (simplicity). I have upgraded this week to a IPhone 4 on a monthly contract (2 years) and received it today with a 'combi sim' for pay monthly and business. I am confused as to whether I can keep my old sim or need to use the new sim. Any ideas? I would like to keep my current phone number and details I have on my sim.

Thanks for your help.

perksie · ‎12-06-2013

If the sims are a different size you have to use the new one, you can transfer your number and contract to the new one here:

http://swapmysim.o2.co.uk/

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

MI5 · ‎12-06-2013

You'll need the sim swap process http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎12-06-2013

If the sims are a different size you have to use the new one, you can transfer your number and contract to the new one here:

http://swapmysim.o2.co.uk/

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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