cancel
Showing results for 
Search instead for 
Did you mean: 

Changing direct debit

dv
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I would like to change my direct debit how do I go about this.

Message 1 of 5
901 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122927 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

Hi @dv 

If you want to change the bank the direct debit comes out of, then you can do this yourself via My O2

https://www.o2.co.uk/myo2 (under My Details)

 

If you want to change the date of the DD  then follow the advice given above.

 

Welcome to the forum Welcome

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 5
843 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144349 Posts
  • 634 Topics
  • 27671 Solutions
Registered:

Hi @dv you need to call 202 and speak to customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
895 Views

Cleoriff
Level 94: Supreme
  • 122927 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

Hi @dv 

If you want to change the bank the direct debit comes out of, then you can do this yourself via My O2

https://www.o2.co.uk/myo2 (under My Details)

 

If you want to change the date of the DD  then follow the advice given above.

 

Welcome to the forum Welcome

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
844 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Good morning @dv , and welcome to the forum Wave I hope all the information above will help you get your direct debit updated, but if you have any additional questions please let us know!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 5
834 Views

davethorp
Level 21: Regular
  • 1035 Posts
  • 11 Topics
  • 38 Solutions
Registered:

If you’ve got a new bank account you could also use the current account switch service to switch all your credits and direct debits over to the new account automatically.

 

You would need to contact your new bank in order to do this

Message 5 of 5
818 Views