Solved: Re: Changing direct debit

dv · ‎25-03-2019

Hi I would like to change my direct debit how do I go about this.

Cleoriff · ‎26-03-2019

Hi @dv

If you want to change the bank the direct debit comes out of, then you can do this yourself via My O2

https://www.o2.co.uk/myo2 (under My Details)

If you want to change the date of the DD then follow the advice given above.

Welcome to the forum

Veritas Numquam Perit

View solution in original post

MI5 · ‎25-03-2019

Hi @dv you need to call 202 and speak to customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎26-03-2019

Hi @dv

If you want to change the bank the direct debit comes out of, then you can do this yourself via My O2

https://www.o2.co.uk/myo2 (under My Details)

If you want to change the date of the DD then follow the advice given above.

Welcome to the forum

Veritas Numquam Perit

EmilieT · ‎26-03-2019

Good morning @dv , and welcome to the forum I hope all the information above will help you get your direct debit updated, but if you have any additional questions please let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
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davethorp · ‎26-03-2019

If you’ve got a new bank account you could also use the current account switch service to switch all your credits and direct debits over to the new account automatically.

You would need to contact your new bank in order to do this

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