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Changing contracts and keeping old number

JRA
Level 1: Joiner
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I have a new phone with a new contract. I want to cancel my old SIM only monthly contract but keep the number and transfer it to the sun on the new phone.  How do I do this? I went to an 02 shop and they said phone 202 but that just tells me to go to my 02 which doesn't help.  

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MI5
Level 94: Supreme
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@JRA 

Guide here Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127458 Posts
  • 614 Topics
  • 22137 Solutions
Registered:

@JRA 

Guide here Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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