Changing contracts and device but still with 02
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on 04-06-2020 14:26
Hi,
I think my current contract with 02 expires in August, and I've seen a deal for a new iPhone SE with 02 on affordablemobiles.co.uk.
I've settled my device plan - would I still be charged for leaving the contract early?
Cheers,
Gareth.
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on 04-06-2020 14:27
No, once the device plan is paid you are free to upgrade anywhere you like Guide: How does O2 Refresh work?
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on 04-06-2020 14:32
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on 04-06-2020 14:32
@MI5 wrote:No, once the device plan is paid you are free to upgrade anywhere you like Guide: How does O2 Refresh work?
I'm unsure whether I'm on 02 Refresh though? I purchased the plan and device at least a couple of years ago with Carphone Warehouse.
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on 04-06-2020 14:34
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on 04-06-2020 14:34
No it won't be refresh then, but if over 2 years you will have reached the minimum term so still free to leave or upgrade wherever.
If not yet 2 years, you will have to pay upto the end of the 2 year period.
If you text INFO to 85075 the service will text you back with any fees owing.
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on 04-06-2020 14:37
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on 04-06-2020 14:37
@MI5 wrote:No it won't be refresh then, but if over 2 years you will have reached the minimum term so still free to leave or upgrade wherever.
If not yet 2 years, you will have to pay upto the end of the 2 year period.
If you text INFO to 85075 the service will text you back with any fees owing.
Just done that, estimate is I'll be charged nearly £100. Best wait until August.
Thank you for your help.
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on 04-06-2020 14:39
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on 04-06-2020 14:39
I guess that's 3 more payments then @GazMakaveli ?
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on 04-06-2020 14:49
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on 04-06-2020 14:49
@MI5 wrote:I guess that's 3 more payments then @GazMakaveli ?
Yes I think you're right @MI5. Hoping the deal I've found is as good/better in August.
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on 04-06-2020 15:03
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on 04-06-2020 15:03
You can always weigh up the savings by switching now compared to the termination fees.
It might still work out cheaper @GazMakaveli
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