Changing bolt on cap

[me123]

Hi. I want to change the bolt on cap from £0 to £20 on xxxxxxxxxxx.

I cannot find a way to do this online

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Cleoriff · Accepted solution]

Hi @me123 

Can you do it via My O2? http://www.o2.co.uk/myo2?

If not you need to ring customer services https://www.o2.co.uk/contactus

Also could you please remove your phone number? This is a community forum not customer services

Best of luck and welcome to the forum

[Anonymous]

Call 202 which will be easier. Do not use live chat for this 

[Marjo]

Welcome to our community @me123 !

Let us know how it goes with this and if you managed to sort everything out in the end?