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Changing account owner

Bev21
Level 1: Joiner
  • 1 Posts
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I need to change the account holder of my mobile.  The number has always been mine but was originally registered to my husband Paul as part of a deal with Virgin.  

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MI5
Level 94: Supreme
  • 151606 Posts
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Registered:

@Bev21 

You need to apply for a contract in your own name as you need to pass the credit checks.

You can then migrate the number to your new contract.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151606 Posts
  • 649 Topics
  • 28838 Solutions
Registered:

@Bev21 

You need to apply for a contract in your own name as you need to pass the credit checks.

You can then migrate the number to your new contract.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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