cancel
Showing results for 
Search instead for 
Did you mean: 

Changing a Tariff

Georgia03072003
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’m attempting to change my £10 bundle into a £20 bundle, I have £20 in my account but it’s not working?
Message 1 of 2
224 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Tariff changes take place on your anniversary (renewal) date.
If you want it earlier you will need to call them.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
203 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Tariff changes take place on your anniversary (renewal) date.
If you want it earlier you will need to call them.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
204 Views