on 11-07-2019 12:53
Solved! Go to Solution.
11-07-2019 13:09 - edited 11-07-2019 13:11
11-07-2019 13:09 - edited 11-07-2019 13:11
@Changing_Tariff You would need a new sim, as Pay & Go sims have different info on them from Pay Monthly, but you can migrate your number to the new sim. If you contact customer service or call in store they can do this for you as well as doing the upgrade. https://www.o2.co.uk/contactus
Edit: Is the offer you found through O2 or a third party?
11-07-2019 13:09 - edited 11-07-2019 13:11
11-07-2019 13:09 - edited 11-07-2019 13:11
@Changing_Tariff You would need a new sim, as Pay & Go sims have different info on them from Pay Monthly, but you can migrate your number to the new sim. If you contact customer service or call in store they can do this for you as well as doing the upgrade. https://www.o2.co.uk/contactus
Edit: Is the offer you found through O2 or a third party?
on 11-07-2019 13:12
You can upgrade to contract from PAYG, though you will need a new sim as Contract and PAYG sims are different.
Follow this advice about keeping your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Veritas Numquam Perit