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Level 1: Joiner
Posts: 1
Registered: ‎11-07-2019
Accepted Solution

Changing_Tariff

Hey, i found this 12 month contract SIM for £20. It gives you 25 gb of data and unlimited text/calls. I currently have a £20 big data bundle pay as you go SIM, witch gives you 8gb of data and unlimited text/calls.
I was wondering if i could upgrade to the 12 month sim with out getting a new SIM, as my main concern is keeping my number. If i need to change the SIM but keep my number that is fine to.
Thanks.
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Level 65: Ultra-cool
Posts: 13,597
Registered: ‎31-03-2010

Re: Changing_Tariff

[ Edited ]

@Changing_Tariff  You would need a new sim, as Pay & Go sims have different info on them from Pay Monthly, but you can migrate your number to the new sim. If you contact customer service or call in store they can do this for you as well as doing the upgrade. https://www.o2.co.uk/contactus

Edit: Is the offer you found through O2 or a third party?

I DO NOT WORK FOR O2



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Posts: 79,710
Topics: 708
Registered: ‎14-01-2013

Re: Changing_Tariff

Hi @Changing_Tariff 

 

 You can upgrade to contract from PAYG, though you will need a new sim as Contract and PAYG sims are different.

 

Follow this advice about keeping your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

 

 

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