Changing Spend Cap

[Paa]

How can a spend cap be changed? MyO2 tells me to call 202 or 8002. Both lines won't even put me on hold and there doesn't seem to be a way to change it on MyO2???

[MI5]

@Paa 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

Guide: Spend Caps & Charge to Mobile on O2 

[b4u2]

Chat with customer service

[Spencer06]

I want to lift my spend cap

[gmarkj]

Same advice @Spencer06 - you need to call customer services to add/change/remove a spend cap.