on 11-10-2014 23:34
on 11-10-2014 23:34
Solved! Go to Solution.
12-10-2014 09:55 - edited 12-10-2014 09:56
12-10-2014 09:55 - edited 12-10-2014 09:56
like everybody said u need a new pay and go sim as that one sound like it's pay monthly.
The store can just swap them and put the swap trough or u can do it yourself by txt "swap" to 20220 from your old sim and then just follow the instructions or swapmysim/o2.co.uk . You need to have old sim available to receive sms on both. If u can't the cust serv, 4445 can do the swap for you.
And don't forget to back up your contacts/data from old phone/SIM, once the old sim is disconnected you will loose it all.
on 11-10-2014 23:57
on 12-10-2014 01:23
on 12-10-2014 01:23
It's another trip to the O2 shop I'm afraid. They will just swap it out for you.
12-10-2014 05:35 - edited 12-10-2014 05:43
12-10-2014 09:55 - edited 12-10-2014 09:56
12-10-2014 09:55 - edited 12-10-2014 09:56
like everybody said u need a new pay and go sim as that one sound like it's pay monthly.
The store can just swap them and put the swap trough or u can do it yourself by txt "swap" to 20220 from your old sim and then just follow the instructions or swapmysim/o2.co.uk . You need to have old sim available to receive sms on both. If u can't the cust serv, 4445 can do the swap for you.
And don't forget to back up your contacts/data from old phone/SIM, once the old sim is disconnected you will loose it all.