Solved: Changing Bank details

Anonymous · ‎28-06-2017

Hi, I need to change my bank details to set up my monthly direct debit. I can't see a way to do this on my account. Can you point me in the right direction.

Thanks

MI5 · ‎28-06-2017

DD mandate here @Anonymous

http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf

Or give customer service a call on 202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-06-2017

DD mandate here @Anonymous

http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf

Or give customer service a call on 202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-06-2017

If you just want to change the bank details on an existing direct debit you can do this in My O2. Just open your latest bill and click on change payment details. You will have to set up a 4 digit pin if it is the first time you have viewed or amended details so you need your phone at hand.

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