Changes contract to one that has an eSIM now have no signal

[Smiler89]

Can’t make any calls or send/receive texts

[MI5]

@Smiler89 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

Guide: How to find help & contact O2 

[jonsie]

If you ordered a new esim then O2 will have disconnected your current sim

You will unfortunately need to wait for the new esim

Have you checked My O2 to see if there is a sim waiting to be installed? Or have you lost access to that because you need a code?

As above, best option is to borrow a phone and contact customer service