on 25-06-2018 00:26
on 25-06-2018 00:41
If your bill is due before the 29th it may be too late to change it for this month. Speak to customer service to avoid restrictions on your phone
on 25-06-2018 09:45
If you get paid on 29th that means you want your billing date to be set to the 15th
How it works is:
Your billing date is 14 days before your payment date (Direct debit).
so in your case, You could see your bills on the 15th and then o2 take the money on the 29th (thats when you change ofc)
If you change it early you will experience pro-rata
O2 Customer Service Advisor,
If and when i help you within the community, It's out of work hours meaning i will not access any accounts during our interaction. (Which is not allowed anyway).
on 26-06-2018 11:33
Hi @Ashley2 welcome to our community!
Please do let us know how you're getting on and if you managed to change your payment date ok in the end?
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