cancel
Showing results for 
Search instead for 
Did you mean: 

Changed to 30day contract still charged old contract rate

Anonymous
Not applicable
At the start of January I changed my 12 monthly contract to a 30 day contract and should have gone down to paying £18.00 I have just checked my account and I have been charged £20 by 02. I have also checked the tariff rate and its says it's the 30 day contract but being charged at £20 and not the £18 that was advertised.

Any advice?
Message 1 of 13
4,038 Views
12 REPLIES 12

Anonymous
Not applicable

Thanks guys I guess this could be it I will keep an eye on my bill.

Message 11 of 13
823 Views

MI5
Level 94: Supreme
  • 154226 Posts
  • 658 Topics
  • 29424 Solutions
Registered:
You should be fine next month (assuming you stay within your allowances etc).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 13
819 Views

jonsie
Level 94: Supreme
  • 98190 Posts
  • 616 Topics
  • 7247 Solutions
Registered:
Message 13 of 13
814 Views