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Changed to 30day contract still charged old contract rate

Anonymous
Not applicable
At the start of January I changed my 12 monthly contract to a 30 day contract and should have gone down to paying £18.00 I have just checked my account and I have been charged £20 by 02. I have also checked the tariff rate and its says it's the 30 day contract but being charged at £20 and not the £18 that was advertised.

Any advice?
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Anonymous
Not applicable

Thanks guys I guess this could be it I will keep an eye on my bill.

Message 11 of 13
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MI5
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You should be fine next month (assuming you stay within your allowances etc).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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