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Change to sim only

Kate10
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Hello I would like to change my tariff to pay monthly. How do I go about doing this?
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O2Sarah
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Hi @Kate10 


there are lots of great Sim only deals at the moment on the website. You have a choice between 30 day, 12 month or 18 month contracts. You can also transfer you number from pay as you go to contract.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

 

😊

 

**sorry I misread and thought you were on pay and go currently. The below responses are correct and if currently on a contract are the way to move across to one of our sim only packages.

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jonsie
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MI5
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@Kate10 

Switching your number from Pay As You Go to Pay Monthly

Fill in the keep my number form. You'll need your temporary Pay Monthly number from your O2 confirmation email or sim pack. We’ll transfer your number within one working day (Monday-Friday, 9am-5pm, excluding bank holidays). If we receive your code after 5pm, you’ll switch within two working days.

On the day of the switch, your Pay As You Go sim will lose signal. When this happens, put your Pay Monthly sim in your phone. If you don't have signal, switch your phone off and on every couple of hours until you get a signal. If you still don't have signal by 6pm, contact us.

Texts and picture messaging can take up to 24 hours to work after the switch.

If your Pay As You Go balance is under £350, it will be transferred to your Pay Monthly account when you receive your second bill. If you're entitled to a loyalty bonus, up to £550, we'll add credit to your fourth bill.

 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Karl
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Hi @Kate10 

To do this, you would need to take out a pay monthly sim only aggrement subject to a credit check.

The best way would to be to ring 
0344 809 0202 and speak to our upgrades team, or call into a local O2 store who will help you move over to Pay Monthly and make sure your Pay & Go number moves over with any exisiting credit. 

Hope this helps.

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