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Change to sim only deal

Twosides
Level 1: Joiner
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Hi.

How can I change to a sim only deal. I guess they are around the £10 per month. Just called 202 but upgrade options were closed so was the department to change my deal or package. I'm paying the same amount beyond my 24 months contract by another 14 months so its a bit excessive now. 

They told me I can use the O2 app. Yep tried it. All deals are for around £20 to £30 per month. You can pick a deal up for around a £10 for loads of data and all that etc.

How do I switch in the app to a decent deal?

Cheers

 

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MI5
Level 94: Supreme
  • 144099 Posts
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@Twosides 

You need to follow the upgrade path in your MyO2. 

upgrade2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144099 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

@Twosides 

You need to follow the upgrade path in your MyO2. 

upgrade2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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